Frequent questions
If you do not find answers to your questions here, we will answer them by assisting you in the way you prefer.
Pets Allowed?
YES, pets can stay in our properties for a supplement and prior notice.
What are the check-in and check-out times?
- Check-in: from 3:00 p.m. to 9:00 p.m.
- Check-out: before 11:00 am.
Is there wood for the fireplace?
We provide you with a basket of firewood sufficient for the days of your stay.
Is there free cancellation?
Free cancellation with a minimum notice of 7 days before the arrival date.
Is an advance payment required to confirm the reservation?
To formalize the reservation, an advance payment is required derived from the cost of 1 night.
What happens if I cancel the reservation less than 7 days in advance?
In cancellations with less than 7 days, the client loses the 100% of the advance payment.
Do children over 2 years old pay?
For children over two years old, the stipulated amount will be paid regardless of whether or not they sleep in an extra bed.